Adding Users

Before adding a user to a tenant, determine if this is a new user being created on the platform or if they have an existing profile and are now being added to another tenant.

Requirements

  • You can only add users with the same or lower access role than your own
    For example, an Administrator can add a new Administrator, Supervisor or Agent. A Supervisor cannot add a new Administrator.
  • Only the user can create or change their password

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